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Health Enterprise

Standard  CAN/BNQ 9700-800
Healthy Enterprise
— Prevention, Promotion and Organizational Practices Contributing to Health and Wellness in the Workplace

With employee health, both physical and psychological, representing a global issue of paramount importance now more than ever, the Canadian Healthy Enterprise standard has become a pioneer. It is the first to offer employers a preventative approach that is positive and pragmatic aiming to create and maintain workplaces that contribute to the health and wellness of their employees. This standard is designed for any business or organization, regardless of its type, size, or activities.

In addition to encouraging the recruitment and retention of the best talent, good practices detailed in the Healthy Enterprise standard support sustainable improvements in the health of individuals, increase productivity, and confer a significant financial advantage to the enterprise, especially in terms of reducing costs related to absenteeism and disability.

To implement a plan of action that will meet your employees’ physical and psychological health needs and concerns, the standard proposes employee data collection in four areas of activity that are recognized as having a positive impact on health and wellness in the workplace. This information will then enable their needs to be established and prioritized in order to target the interventions and practices to be put in place.

Work-life balance

Practices associated with this area of activity promote a better balance between the demands of one’s working life and those of one’s personal life. These practices can include flexible working hours, an hour bank, and teleworking, among others.

Management practices

Healthy practices related to work organization and social relationships include those that promote a fair workload distribution, recognize individual and team effort, and encourage information sharing between employees and managers, for example.

Work environment

These practices, which aim to maintain a safe and agreeable workplace, cover, among others, workstation ergonomics, sanitary conditions, noise levels, and adequate access to protective equipment.

Lifestyle habits

Interventions in this area target any individual behaviour or regular activity of a person that affects his or her health. They encourage the adoption or continuity of healthy lifestyles, especially in relation to stress management, nutrition, physical activity, and sleep.

The Healthy Enterprise standard, an initiative of The Healthy Enterprises Group and developed by the Bureau de normalisation du Québec, was revised and published in February 2020.


Certification Offer 

Healthy Enterprise certification is a pledge of the priority you accord to the health and wellness of your workforce, and also of your desire to act in a socially responsible way. It inspires pride and confidence in your employees, your clients, and your community.

A progressive implementation of the best practices in health and wellness in the workplace is facilitated by the offer of three levels of certification. These correspond to the three levels of commitment of the enterprise, as presented in the standard.


Healthy Enterprise:

The enterprise collects data to understand the health and wellness needs of the employees, and establishes a structured action plan, preparing and organizing interventions related to at least one identified priority need. This clearly demonstrates the enterprise’s commitment to the health and wellness of its employees and all of its stakeholders.

Healthy Enterprise – Elite:

The enterprise collects more data to determine the needs of the employees, and puts in place interventions related to at least two priority needs, of which at least one intervention falls under management practices. The enterprise goes a step further to integrate health into its organization, especially in including prevention, promotion, and organizational practices contributing to health in its strategic planning, and in defining the responsibility of its managers in relation to health.

Health and wellness are better integrated into management processes, and this further enhances wellness and the balance between the individual and his or her work environment.

Healthy Enterprise – Elite+:

Data collection is greater and aims to measure the changes in health and wellness indicators over time to better target priority needs. The interventions are related to at least three priority needs, of which at least two interventions fall under management practices. Managers become more involved in the approach as the enterprise establishes for them a development plan for prevention, promotion, and organizational practices contributing to health and wellness, and evaluates it according to an established objective and employee satisfaction.

At this level, the enterprise gains an in-depth understanding of its situation and the long-term benefits it seeks, develops and implements more specific interventions, and aims to develop a sustainable health and wellness culture.