The BNQ’s process for certifying environmental management systems (EMSs) meets the latest applicable national and international accreditation requirements.
A certification cycle normally spans a three-year period during which maintenance audits must be conducted at 12-month intervals.
The process begins with an initial application for certification submitted using the accessible form under the previous heading, which must be emailed to
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. Once a service contract between the BNQ and the client has been signed and the client’s EMS documentation has been sent to the BNQ, the name of the proposed auditor is given to the client.
Before the certification desk audit, a preliminary assessment of the client’s preparedness level is made, in particular by reviewing the documentation sent by the client. The results of this preliminary assessment are communicated to the client in a written report that makes an initial finding on the system’s compliance with the documentation requirements of the standard and on the client’s level of understanding and implementation of the requirements of the standard. If the findings are favourable, the auditor in charge prepares an audit plan and sends it to the client.
The certification audit then takes place, and the auditor collects relevant information pertaining to the requirements of the standard, and then verifies it. The information is collected by conducting interviews, observing activities and the work environment, and reviewing documents on site. The client is informed about the auditor’s findings as the audit progresses, and the findings are also included in the written report summarizing the auditor’s conclusions.
Discrepancies found during the audit may be the subject of minor or major corrective action requests (CARs), depending on the materiality of the discrepancy in terms of achieving the objectives of the standard. CARs should normally be closed within 30 days of the audit.
The decision on whether or not to certify the EMS is based on the recommendation of the auditor in charge combined with a review of the file by the BNQ, to ensure that all the certification conditions have been fulfilled.
If the decision is favourable, a certificate is sent to the client, which must then agree to undergo an initial maintenance audit within 12 months of the first day of the initial certification audit.