COVID-19 The BNQ is currently continuing operations remotely for both ongoing files and new mandates. Appointments will continue to be made online, by email and by telephone until our offices are reopened. Please note, however, that the sale of documents in paper format is temporarily suspended. We invite you to use the electronic versions available online. If you have any queries, please contact our customer service department at bnqinfo@bnq.qc.ca.